Mass Everify Case Notifications

Mass Everify Case Notifications

Mass Everify Case Notifications                                                                     

 

Thanks for reaching out,

We are aware of many notifications being sent to our Everify participants.  This was due to Everify doing a software update and is intended to provide status changes to outstanding cases.

Example: Tentative non Confirmations, Case incomplete, Pending status, and most important those Final non Confirmations.

Unfortunately, there are some cases that needed to be updated by Everify to clean the initial list of outstanding cases. 

What does this mean?

  1.   The mass notifications should only effect from 4/8 to 4/11. After which you will then receive those notifications that truly need to be reviewed.
  2.   You may find some of these notifications are to cases in which have already been closed and no action is needed.

What should we do with all the notifications in that date range?

  1.  As they are notifications to existing case it is good practice to review each notification and confirm there is no action needed. This will not be the case moving forward after 4/11.
  2. Be sure to follow all course of action items on those open pending notifications/cases.

Please let us know if you have any specific questions towards this process.




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